Last updated: 29 April 2026
These Terms of Service ("Terms") govern your access to and use of the Calibrate platform at calibrateapp.net, operated by Leading srl STP, Via Lazzaretto 1, 20060 Gessate (MI), Italy ("we", "us", "our").
By creating an account or using Calibrate, you agree to these Terms. If you do not agree, do not use the service.
Calibrate is an AI-assisted evaluation tool designed to support professional coaches, mentor coaches, supervisors, and coaching organisations in assessing coaching sessions against the International Coaching Federation (ICF) competency framework.
Important disclaimer. Calibrate is a formative and developmental tool. Output generated by Calibrate does not constitute an official ICF credential assessment, does not replace formal ICF Performance Evaluation, and carries no weight in any official ICF credentialling process. Results are provided for self-development and supervisory purposes only.
You must be at least 18 years old to use Calibrate. By registering, you represent that you are a coaching professional or work in a coaching-related capacity, and that all information you provide is accurate.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at carlo@carloperfetto.com if you suspect unauthorised access.
One person may not maintain more than one free account. Sharing accounts between multiple individuals is not permitted.
You agree to use Calibrate only for lawful purposes and in accordance with these Terms. You must not:
You are solely responsible for ensuring that any transcript or audio you upload complies with applicable confidentiality obligations, professional ethics codes (including the ICF Code of Ethics), and any consent agreements between you and your clients. We process the content you submit but do not assume responsibility for your compliance with these obligations.
Calibrate operates on a credit system. Each evaluation report consumes one credit. Free accounts receive 2 credits upon registration. Additional credits are available through paid plans.
The Calibrate platform, including its design, prompts, and evaluation framework, is owned by Leading srl STP. You retain ownership of any transcripts or audio you upload. You grant us a limited licence to process that content solely for the purpose of providing the service.
Evaluation reports generated by Calibrate are provided to you for your personal and professional use. You may share reports with coaching clients, supervisors, or within your organisation. You may not republish or commercialise reports in a way that implies they represent official ICF assessments.
We aim to keep Calibrate available at all times but do not guarantee uninterrupted access. We may modify, suspend, or discontinue features at any time. For material changes affecting paid subscribers, we will provide at least 30 days' notice.
AI model outputs are inherently probabilistic. We do not warrant that any evaluation will be accurate, complete, or consistent across sessions. Human review and professional judgement should always accompany AI-generated assessments.
To the maximum extent permitted by applicable law, Leading srl STP shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of Calibrate, including but not limited to damages resulting from reliance on AI-generated evaluations, loss of credentials, or loss of professional standing.
Our total aggregate liability for any claim arising under these Terms shall not exceed the amount you paid us in the 12 months preceding the claim.
Our collection and use of personal data is described in our Privacy Policy, which forms part of these Terms.
You may delete your account at any time from the Account settings within the app. We may suspend or terminate your account if you violate these Terms, with or without notice depending on the severity of the breach.
On termination, your access to the service ends immediately. Evaluation reports stored in your account will be deleted. Billing records required by law are retained as described in the Privacy Policy.
These Terms are governed by the laws of Italy. Any dispute arising from these Terms or your use of Calibrate shall be subject to the exclusive jurisdiction of the courts of Milan (MI), Italy, except where mandatory consumer protection law in your country of residence provides otherwise.
We may update these Terms from time to time. We will notify registered users by email for material changes and update the "Last updated" date above. Continued use of Calibrate after changes take effect constitutes acceptance of the revised Terms.